AA Legal Documents
Law guide

Complaints & disputes

This part of the site provides legal information about your consumer rights and documents to help you deal with complaints and disputes that may crop up when something goes wrong, whether it be with a supplier, a neighbour, restaurant, utility, bank or even a solicitor.

  • Start for free using our 'self-drafting' documents
  • Save on legal fees with no compromise on quality
  • Watch as the document is drafted as you answer simple questions
  • Extra support, advice and tailoring available from the Legal Team

See below for the range of services or, for more help and information, click on the law guide topics in the left-hand menu.

Please note, these legal services may be available to you for free if you have AA Home Insurance Legal Expenses Cover. If in doubt, please check your insurance policy documentation.


Renting a property

  • Use this letter to demand that your landlord repay your deposit. You should send this letter by recorded delivery post and keep a copy for your own records, so that you can prove that your landlord… Read more
    Price : £4.99

Consumer - buying goods

Neighbour disputes



Accountants & surveyors


Other complaints and requests