Use this document to request mediation, conciliation or arbitration concerning a dispute you have with your accountant, e.g. a dispute over a bill or a dispute over poor advice. It is not suitable if your dispute relates to professional misconduct, e.g. fraud or breach of professional conduct rules. If this is the case, use our "Complaint to an accountant's governing body" letter instead. Please note that this document can only be used in England, Wales and Scotland.