Do not ignore it - act quickly. You have only a limited time in which to reply to the claim. If you do nothing, it could result in judgment being entered against you without further notice, which could result in the bailiff attaching your property.
First check the section of the claim form headed 'Particulars of Claim'. If the words 'particulars of claim to follow' are written in this section, you should not reply until you receive them (this should be within 14 days of receiving the claim form). If the 'particulars of claim' section is completed or indicates that the particulars of claim are attached, you must reply within 14 days of the date you received it (the 'date of service'). Remember to post your reply at least 2 days before the end of the 14 day period if you are sending it by post.
Judgment may be entered against you. This means that you will be ordered to pay the amount of the claim (or an amount to be decided by the court) and costs. The court will send you a copy of the order saying how much you owe. If judgment is entered against you, your name and address may be entered on the Register of County Court Judgments. The credit industry (for example, banks and building societies) use information on the Register to establish people's credit worthiness. If your name is on the list it could lead to you being refused credit.
A 'Response Pack' will be sent with the claim form or with the particulars of claim (if they were served separately). It contains all the forms you will need to reply to the claim.
You may either:
Send or take the money to the claimant at the address shown on the claim form for payments or documents. (This might be the claimant's place of business, residence or solicitor's address.) Always ask for a receipt.
You must make sure that your payment arrives with the claimant no later than 14 days after you received the particulars of the claimant's claim. If you do not, the claimant may have requested the court to enter judgment against you.
The amount of money which you should pay is shown in the box on the bottom right-hand corner of the front of the claim form under 'Total amount'.
If the claimant is claiming interest, you will have to add daily interest to that amount. The daily rate of interest is shown in the 'particulars of claim'. You multiply the daily rate of interest by the number of days between the date the claim was issued and the date you make the payment. The date of issue is shown on the front of the claim form.
If you admit that you owe the money, but cannot afford to pay it all at once, you can ask for time to pay.
Fill in Form N9A. Give all the details about your income and expenses it asks for and say how you would like to pay. Take or send Form N9A to the claimant at the address shown on the claim form for payments or documents. Keep a copy for yourself. .
If the claimant accepts your offer to pay by instalments you must:
If the claim is for an unspecified amount of money - that is for an amount that is not a fixed amount - you should complete Form N9C (PDF 296Kb) and send it to the court. This is called 'admitting liability' (responsibility) for payment.
Whether the claim is for a specified or an unspecified amount, you may either:
When you complete the defence form, be sure that you follow all the instructions on it. This is important, especially if the claim is for an unspecified amount.
For example, if you do not answer all the points raised ('allegations') in the particulars of claim, it will be assumed that you admit them.
Filing the acknowledgment of service allows you more time in which to seek advice and complete your defence. If you file an acknowledgment of service within 14 days of service of the particulars of claim, this extends the time for filing a defence to 28 days from service of the particulars of claim.
If you defend the claim, it may be transferred to your local court, i.e. the one nearest to where you live or carry on business, if different from the court shown at the top of the claim form.
You should still fill in the defence Form N9B and send it to the court. A copy will be sent to the claimant who will be asked to let you and the court know whether:
If you paid the money after the date of issue (shown on the claim form), the claimant may still claim for the court fee and any amount of solicitor's costs, shown on the claim form. You should send the money direct to the claimant.
If you are owed money by the claimant and want to claim this, you can do so by using the defence form. This is called 'making a counterclaim'. Complete the appropriate section of the form and send or take it to the court. You may have to pay a fee for making the counterclaim. Court staff can also tell you how much this is.
If you agree that you do owe some money, but less than is being claimed, this is called 'making a part admission'. Fill in Form N9A and Form N9B , saying how much you owe and why you consider you do not owe any more than that. Send both forms to the court within 14 days of service of the claimant's particulars claim and within 28 days if you filed an acknowledgment of service.
You can either pay the amount you agree that you owe to the claimant immediately, or you can ask for time to pay either by instalments or at some future date. Copies of the forms will be sent to the claimant asking whether your part admission is accepted in full and final settlement of the claim or whether it is not and the claim should proceed as defended. The claimant must reply to you and the court within 14 days of receiving your part admission.
If the claim is for an unspecified amount, use Form N9D if you want to defend the claim or make a counterclaim.
If the claim against you has been issued electronically in the name of Northampton County Court you may respond to the court using the Money Claim Online (MCOL) internet service. Simply log on to www.moneyclaim.gov.uk. MCOL is designed to be easy to use and has help at each stage that you can call up if required. If you use the internet to respond to the claim you must still reply within 14 days of the date you received it.
If you defend the claim, or if you and the claimant cannot agree about paying the instalments, you may have to go to court.
Most claims for £5,000 or less are dealt with in what is called the 'small claims track'. If, however, your claim is for less than £5,000, but includes a claim for personal injury, or for housing disrepair to residential premises and damages arising from the disrepair, your case will not be dealt with in ('allocated to') the small claims track unless the amounts claimed in respect of personal injury, disrepair and damages are each no more than £1,000.
If the court sends you an order to pay, but you do not, the claimant can ask the court to take steps to make you pay (this is called 'enforcing the judgment'). For example, court bailiffs (who are court officials) might remove items belonging to you, or the claimant might ask the court to order your employer to take money from your earnings.